Manager Appreciation Week Continues
Today, we will highlight the managers from our South East Group.
Today, we'll recognize our managers from our Carver, Douglas, and Newport homes.
Angelica McCoy – Carver House
- Started in 2024
- Previously a DSP
“My favorite memory would have to be the Phoenix Valentine’s Party at the main office where I was able to bring Cody, Laurel and Cassie. I say it’s my favorite because Cassie’s mom was unsure how she would react to a party environment and Cassie ended up doing wonderful on the ride there, at the event, and on the bus home. She walked around and went up to numerous people and seemed to have an excellent time. It was great to finally have her do something with everyone. Also from that night, it was great because Laurel and Paul are good friends, and they had a good time being in each other’s company and dancing the entire night. Cody enjoyed himself. He loved the activities, the music, and seeing old staff and friends. It just was an overall great night that Phoenix hosted where everyone could come together. Cassie’s mom now feels comfortable with her attending future events.”
From Director of Quality Assurance Shielika Thompson: “Angelica’s journey may have started with challenges, but her determination to work through them has spoken volumes about her character. Her efforts to maintain a positive environment at Carver, ensuring individuals remain engaged and supported, are greatly appreciated. Thank you, Angelica, for your hard work, and I look forward to witnessing your continued contributions.”
Ashley Sharp – Douglas House 
- Started in 2016
- Previously a DSP
“My favorite memories from the last year are the ones I made each and every day with the individuals I serve!”
From Director of Quality Assurance Shielika Thompson: “Serving at Douglas for many years, Ashley has been the guardian of the Douglas Legacy, ensuring that stories and memories are cherished. Despite challenges, she has shown a commendable willingness to grow. I encourage you, Ashley, to continue expanding your horizons and embracing new opportunities.”
Tamera Ware - Douglas House
- Started in 2025 as PS at Douglas
- New to Phoenix
From Director of Quality Assurance Shielika Thompson: “Although Tamera has been with us for a short time, her impact has been profound. She adeptly overcame initial resistance from a resident at Douglas with her tenacity and Southern charm, proving that these qualities can effectively foster connections and understanding. I wish you continued success, Tamera, as you demonstrate how far your charm and dedication can take you.”
Nakia Hammond - Newport House
- Started in 2016
- Previously a DSP and House Supervisor
“My favorite memory from the last year was going to the casino and seeing the individuals smile so much at the event. It melted my heart!”
From Director of Quality Assurance Shielika Thompson: “Nakia has been an invaluable part of Newport for over nine years, masterfully handling every role with excellence. Her unwavering work ethic and dedication to her responsibilities does not go unnoticed by colleagues, staff, or guardians. Every interaction with Nakia reinforces my admiration for her tireless commitment and the remarkable quality of work she consistently delivers."